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Why do you have these policies?
Green Mountain at Fox Run is a serious program for women
who have struggled with their weight, which includes issues
of body image, stress management and self- nurturing. Enrolling
is often a very hard decision to make, requiring a real commitment
of time, finances and emotional determination. The minimum
commitment is one week which requires prior planning for most
women; the program enrollments are kept to a limited number,
to afford maximum personal attention.
Therefore, early departures, no shows, and cancellations
without sufficient notice place a financial burden upon the
program, that would eventually have to be passed onto the
women who book in the future. To ensure the quality of the
experience to each participant at a reasonable cost, these
policies are necessary. If you have a specific situation you
need to discuss, please contact us at info@fitwoman.com.
We appreciate your concern about our policies and your visit.
This information is intended to help you understand our policies
as well as the reasons behind them. Please note that we offer
low cost trip cancellation insurance from a third-party provider.
General policies
- A deposit of $500 is required at the time of enrollment
- Tuition balances are due two weeks prior to arrival.
- No tuition refunds after program session begins.
Rescheduling
All applicable tuition dollars will be applied to a future
stay when rescheduling criteria have been met.
Restrictions to our policy are as follows:
- Participants are allowed to reschedule once each calendar
year after their original dates have been reserved with
the appropriate deposit and/or full payment.
- No penalty is incurred for rescheduling a reservation,
when you notify us one business week* prior to your scheduled
Sunday session date.
- A reservation that is rescheduled less than one week
prior to the original starting date will incur a $200 processing
fee. The remaining tuition/deposit will be applied to a
future stay.
- A “no-show,” or rescheduling after the Friday
before your scheduled Saturday/Sunday arrival, will incur
a $500 rescheduling fee. The remaining tuition funds will
be applied to future stay.
- No refund or credit will be given when more than two
reservations have been previously rescheduled.
*Monday – Friday (9:00 a.m. – 5:00 p.m.)
Cancellation
- More than 30 days notice from session start date, deposit
will be refunded less a $100 cancellation fee.
- Less than 30 days notice from session start date, but
more than 14 days notice, deposit will be refunded less
a $300 cancellation fee.
- Less than 14 days notice from session start date, no
refund of deposit or tuition is made. Deposit and tuition
fees paid will be kept as a credit on your file with us
for one year.
- All cancellation notices must be submitted in writing
– fax or email is preferable due to the immediacy
of delivery.
Early
Departures
- Should an early departure be necessary, a monetary credit
(not a time credit) will be placed on file for one year.
The amount of the monetary credit is calculated by subtracting
the price paid less the cost of the number of weeks used.
Note: different rates apply according to number of consecutive
weeks in attendance. For example, each consecutive week
of attendance costs less than the previous week.
Special
Rates
- Special rates or bonuses do not carry forward due to
a no-show, rescheduling, early departure or cancellation.
Buy
Now, Stay Later
- Requires a $500 deposit. Same policies of cancellation,
rescheduling, refund apply as detailed above. Weeks should
be used within 13-month period from time of purchase. If
you've never scheduled your visit as part of this
special offer, the $500 can be carried forward with notice
before the end of the 13 months. If you have scheduled a
visit, and do not show for your session, cancellation policy
for no show applies.
Savings
Account (Easy Stay Option)
- If you've been participating in this option to
save up for a stay, and have not booked a visit, and request
a refund the fund balance will be returned, less $100 for
administrative costs. If you have booked a visit, the above
policies apply.
Travel
Guard Trip Insurance:
- We recommend that you consider purchasing trip insurance
through Travel Guard, to deal with those unforeseen circumstances
that arise, including trip cancellation, interruption and
delay, as well as medical coverage, lost baggage and more.
Coverage may be purchased any time up to 24 hours before
departure. ProtectAssist™ package includes the following
coverage or call 800-549-9037.
Book your visit now!
We hope to see you
soon! |
